Contact Information
Address: H/504, Sangani Platinum, Narol, Ahmedabad Gujarat-382405
Phone: 9099400165
E-Mail: info.downtownfashion@gmail.com
FREQUENTLY ASKED QUESTIONS
However, it is possible that there may be minor differences in the color, texture, or pattern of the clothing due to variations in lighting, screen display settings, and other factors. It is also possible that there may be slight variations in the size or fit of the clothing, which can be affected by factors such as fabric stretch, stitching, and cutting.
To ensure that you have a positive shopping experience and receive the clothing that meets your expectations, it is advisable to carefully read the product description and review the pictures provided by the seller. If you have any questions or concerns, you can always contact the seller’s customer support team for assistance before making your purchase.
- Check your email: If you made your purchase online, then we may have emailed you a copy of your sales receipt. Look for an email from us or the payment processor with your receipt attached or a link to view your receipt online.
- Check your account: If you created an account with us when you made your purchase, log in to your account and look for a section that displays your order history and receipts.
- Contact the seller: If you cannot locate your sales receipt online, contact the seller’s customer support team and ask them to send you a copy of your receipt. Be prepared to provide your order number and any other relevant information to help them locate your purchase.
Review the return policy: Before making a purchase, review the seller’s return policy to ensure that you understand the terms and conditions of their returns.
Contact the seller: If you need to return an item, contact the seller’s customer support team to initiate the return process.
Package the item: Once you have initiated the return, package the item securely in the original packaging or a suitable alternative. Be sure to include any accessories or documentation that came with the item.
Receive your refund or exchange: Once the seller has received and processed your return, you should receive a refund or exchange according to their return policy. Be sure to check your account or email for updates on the return status.